Troubleshooting articles for your machines!

Troubleshooting: Extruder Motor or Encoder Error

It might happen that you are facing the following error message on the display of your Filament Maker, along with it shutting off: “Motor or encoder error”. There are multiple possible causes for this, which are described in this article, along with how to act accordingly and hopefully fix the issue. The Motor or Encoder error refers to the extruder screw not being able to rotate anymore.

Troubleshooting: filament thickness deviation (inconsistent diameter)

This document teaches about all the possible known causes for filament thickness deviation. Please note that there are so many variables related to this problem, that a 100% fix is of course unrealistic. But by reading this document you will at least learn what these variables are, which is the first step in fixing the issue.

Filament Maker Firmware updates

Here you will find all the firmware updates that we have released for the Filament Maker up to today. Loading the latest version is very important to keep getting good extrusion results.

Troubleshooting: preventing oval or flat filament

A very common problem during filament extrusion is that the filament produced with your filament maker is oval or flat shaped. Filament ovalness (or flatness) can cause 3D-printing problems. This deformation of the filament can have two different causes, which will both be discussed here, as well as potential fixes.

Troubleshooting: preventing air bubbles or holes in filament

In this article you will learn all the possible causes for why there are bubbles in your extruder filament, and how to be able to fix this.

Troubleshooting: when the shredder SHR3D IT won’t start

This page describes possible solutions that may apply when the SHR3D IT does not start up.

Troubleshooting: preventing lines or streaks on the surface of the filament

Streaks can appear on the surface of the extrudate that exits the nozzle of the extruder. This phenomenon makes the surface rough and can worsen over time, unless the problem is fixed.

Thermocouple Error Fix