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GP20 granulator - machine doesn't start - blank screen, no sound or error codes

New Member

Dear support,

during operation, granulator has hit a PLA part instantly and completly shut down. The PLA part has no significant features, it's not large or special in any way. It was inserted in the machine while the machine was running at high speed and had no load. This was a second run of the machine in total no more than 20 minutes of operation.

I have examined the electrical instalation and breaker - it's all fine.

The machine cannot be started anymore.

Is there any circuit breaker in the machine that can be checked/replaced?

Best regards,
Ivan Decker

Topic starter Posted : 16/11/2021 8:02 pm
Member Admin

Dear Ivan @anjet ,

Thank you for this second message. 
Like I posted on your other topic, I will put you in touch with my colleague from Service. 

I believe this is the best way to help you. 

Please let me know if you have any other questions

Best regards,

Posted : 19/11/2021 8:48 am