Shredder does not start
At power up, we do not have the 2 green lights on.
The start button does not launch it.
The shredder is brand new. What is missing ?
Did you check if everything is closed and correctly in place? (Hopper and filter screen in place, and interlock guard door closed)
The following article describes more possibilities: Troubleshooting: When the shredder does not start.
Please let me know if you are able to find the cause or not!