At power up, we do not have the 2 green lights on.
The start button does not launch it.
The shredder is brand new. What is missing ?
Thank you,
Best regards,
Pascal
Hello Pascal,
Did you check if everything is closed and correctly in place? (Hopper and filter screen in place, and interlock guard door closed)
The following article describes more possibilities: Troubleshooting: When the shredder does not start.
Please let me know if you are able to find the cause or not!
Kind regards,
Timo
Best regards,
Timo
@timo Hi
This is Tim from 3D FilaPrint - we are having the same problem - shredder switches on and the fan comes on - but the 2 main lights are not illuminating. The machine worked for a good 20 minutes beforehand. We switched it off to clean - all seems to have been put back in place correctly.
We have followed the troubleshooting guide from start to finish, including the main interior switch under the hood, which was set correctly and also tested the fuse, which is ok, but still no luck, the shredder will not power up.
Any ideas what to do next?
Thanks Tim
Hi @billyboyclyde,
This problem could be caused by the inductive sensors. I have sent you a private e-mail with a manual on how to check this. I am not sharing it on here, because it explains a way to bypass the machine's safety mechanisms 😊 .
Best regards,
Timo
@timo Hi Timo, we are having the same issue as @billyboyclyde. It feels as if there is an issue with the inductive sensors. Is it possible to get the instructions to check this as well? Thank you
My apologies for not getting back to you sooner, I have just sent you an e-mail!
Have a nice day :)
Best regards,
Timo