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Shredder does not start

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svyska
(@svyska)
Active Member

Hallo Lucas,

 

everything u mention I have done already. Still the same Problem The Relais reacts but nothing happens.

ReplyQuote
Posted : 06/09/2021 8:19 am
Lucas
(@lucas)
Member Admin

Hello @svyska,

It is unfortunate this did not solve your issue. I have forwarded your case to my colleague Mike as he is our specialist regarding hardware related issues.

Mike will contact you directly by email to provide you with assistance. 

If there is anything else I can help you with please let me know.

Kind regards,

Lucas

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Posted : 06/09/2021 10:01 am
svyska
(@svyska)
Active Member

Great Thank you.

 

Steve

ReplyQuote
Posted : 06/09/2021 10:08 am
svyska
(@svyska)
Active Member

Hello Mike wrote me an Email to send him the Video. It is not possible to send the video or any mail to him, because GMX and web.de can not deliver any mail to your Mail Accounts because of a SpamProtection system. could you check that please? The Video is also attached to my other post.

 

Regreds

 

Steve

ReplyQuote
Posted : 08/09/2021 10:42 am
Lucas
(@lucas)
Member Admin

Hello @svyska,

I am very sorry about this strange situation with the blockage of the emails. I will try to find out what is causing this.

 

When looking at your other post: ( https://support.3devo.com/community/shredder-related-issues/shredder-is-checked-but-not-starting/ ) No video is visible for me. Could you please check if something went wrong with the upload and try to reupload it again. Thisway I can forward it to Mike.

 

I am sorry about the inconvenience. 

Lucas

 

 

 

ReplyQuote
Posted : 10/09/2021 9:05 am
svyska
(@svyska)
Active Member

I'll post it again here.

 

Steve

ReplyQuote
Posted : 10/09/2021 9:08 am
svyska
(@svyska)
Active Member

I'll upload it here again.

 

Steve

ReplyQuote
Posted : 10/09/2021 9:09 am
svyska
(@svyska)
Active Member

New Try to upload

 

Steve

ReplyQuote
Posted : 10/09/2021 9:22 am
Lucas
(@lucas)
Member Admin

Hi @svyska,

Thank you for uploading the video. I will forward it to Mike. 

Regards,

Lucas.

ReplyQuote
Posted : 10/09/2021 9:25 am
svyska
(@svyska)
Active Member

Thank you and sorry for the trouble I did 😪 

ReplyQuote
Posted : 10/09/2021 9:29 am
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