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Please submit your issue by choosing the correct category below.

Hardware related questions

Machine malfunction, error codes, maintenance and spare parts.

Hardware related questions

Material or extrusion consultation

Material extrusion, experiments and processes, extrusion quality and documentation.

Material or extrusion consultation

Generic or reseller questions

Machine/account activation, feature requests, software, reseller and partners.

Generic or reseller questions

Urgent extrusion issues and critical damage

Dangerous material stuck in extruder (like PEKK, PEEK, PEI), urgency required to save machine within 2 hours

Urgent extrusion issues and critical damage