Troubleshooting: when the shredder SHR3D IT won’t start

This page describes possible solutions that may apply when the SHR3D IT does not start up.

When the SHR3D IT does not start

Have all safety conditions or start-up conditions been met?

  • Is the power cable inserted into the power socket?

CAUTION: Check if the voltage in your power socket corresponds to that of the purchased product. Consult the sticker on the back of the machine.

  • Is the power switch on the back switched on “I”?

  • Has the emergency button not been pressed? If not, turn the emergency button to reset it.

  • Do the two green indicator lights burn at the same time?

  • If so, press the green button down for one second to start the machine.

  • If not, does one light burn? Then the shredder is overloaded or the temperature of the motor has been too high.
  • The high current indicator light does not light up? Check if the shredder is blocked, press the red button down to stop the machine and continue with press in the white button for reverse the shredder. Remove the hopper and remove the blocking part.

WARNING: Make sure the machine is turned off and the power plug is removed before proceeding with the next steps!

Put the hopper carefully somewhere where it will not be damaged.

Remove the plastic which ensures that the shredder is blocked.

WARNING: Always wear cutting proof hand protection when working with the granulator knives.

  • The high temperature light does not light up? Wait until the SHR3D IT has cooled down. This can take about 1 to 2 hours. Pull the power cable out of the power socket to reset the machine.

  • Is the interlock guard closed? If not, close the interlock guard.

  • Is the hopper placed in the SHR3D IT and do the hooks connect? If not, pull the hopper locking lever backwards and slide the hopper into it.

  • Is the shredder compartment correctly closed? If not, open the interlock guard, remove the granulate collector and pull the clamping bracket to ensure that the shredder compartment is properly closed.

Place your fingers on the filter screen and press the clamping bracket with your palm to open the shredder compartment.

WARNING: Make sure the machine is turned off and the power plug is removed before proceeding with the next steps!

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