Extruder screw is NOT rotating

In this article is described what what could cause the screw not to move and how you can solve this.

H1 takes more time to heat up

The Filament Maker’s H1 is thermally slower than the other heaters. Knowing why is important.

Extruder screw is rotating, but NO output

In this article is described what could be the cause that there is no output even though the screw is turning.

Output rate varies

In this article is described what could cause the output to vary and how you can solve it.

Lower output than expected

In this article is described what could cause a low output and how this can be fixed.

Devovision shows wrong values

In this article is described what to do when devovision presents wrong values.

Inconsistent filament diameter

In this article is described what to do when Devovision presents a inconsistent filament diameter.

Nozzle build-up

In this article is described what nozzle build-up is and how it can be prevented.

Troubleshooting: bumps/particles in filament

bumps or small particles are sometimes visible on the produced filament. In this article is described what could cause this bumps and how you can fix it.

Output too low or tin

In this article is described what to do when the output of material is too low.

Waving/Curling filament

In this article is described what could cause a polymer to start waving between the nozzle and the IR sensor. This article will also cover the possible solutions.

Polymer degradation

In this article is described what could cause a polymer to degrade while being processed on the Filament Maker.

Abnormal smoke production

In this article is described what could cause abnormal smoke production and how you can solve this issue.

Output is too liquid

In this article is described what could cause the output of material to be too liquid and how to solve this.

Extruder Motor or Encoder Error

It might happen that you are facing the following error message on the display of your Filament Maker, along with it shutting off: “Motor or encoder error”. There are multiple possible causes for this, which are described in this article, along with how to act accordingly and hopefully fix the issue. The Motor or Encoder error refers to the extruder screw not being able to rotate anymore.

Filament thickness deviation (inconsistent diameter)

This document teaches about all the possible known causes for filament thickness deviation. Please note that there are so many variables related to this problem, that a 100% fix is of course unrealistic. But by reading this document you will at least learn what these variables are, which is the first step in fixing the issue.

Filament Maker Firmware updates

Here you will find all the firmware updates that we have released for the Filament Maker up to today. Loading the latest version is very important to keep getting good extrusion results.

Oval or flat filament

A very common problem during filament extrusion is that the filament produced with your filament maker is oval or flat shaped. Filament ovalness (or flatness) can cause 3D-printing problems. This deformation of the filament can have two different causes, which will both be discussed here, as well as potential fixes.

Air bubbles or holes in filament

In this article you will learn all the possible causes for why there are bubbles in your extruder filament, and how to be able to fix this.

Troubleshooting: Rough filament surface

Streaks can appear on the surface of the extrudate that exits the nozzle of the extruder. This phenomenon makes the surface rough and can worsen over time, unless the problem is fixed.

Diagnosing faulty heaters on the Filament Maker

If you think your heaters are faulty, our Service team might ask you to perform a heater diagnosis.

Filament Maker maintenance: replacing the nozzle

Changing the nozzle of the machine does not have to be done very often by default. The nozzle should be changed when it is fully of partially clogged, dirty, or when a different size of nozzle is required.

Logging alternative

In this article is explained how Arduino can be used as an alternative to log your extrusion data.

Thermocouple Error Fix

Removing the Top Hood

Quick walkthrough on how to get access to the inside of the Filament Maker.